Privacy Policy

This Privacy Policy explains how Ekal Gramothan Foundation ("we", "us", "our"), the developer and publisher of the Android mobile application "Ekal Gramothan Certificate Portal" available on Google Play Store, collects, uses, stores, and protects user information. This policy applies to the Android application, its backend services, APIs, and the website https://certificate.ekalgramothan.co.in.

1. Application Identification

• App Name: EGF
• Developer / Legal Entity: Ekal Gramothan Foundation
• Platform: Android (Google Play Store)
• Official Website: https://certificate.ekalgramothan.co.in
• Support Email: dme1@ekalgramothan.co.in

2. Information We Collect

• Personal Information: Name, email address, mobile number, address.
• Certificate Data: Enrollment number, course details, certificate records.
• Payment Information: Transaction ID, amount, date/time (processed securely via HDFC Bank Payment Gateway).
• Device & Usage Data: IP address, device model, OS version, app logs.
• Storage & Camera: Storage access for saving certificates and camera access for taking photos.
• Location:GPS Location to Capture latitude and longitude for Fields Karyakarta Attendence By App and Real Time Photo Click Like GEO Image Function.

3. How We Use User Data

1. Certificate issuance, verification, and downloads.
2. Processing payments and generating receipts.
3. User authentication and fraud prevention.
4. Legal, audit, and regulatory compliance.

4. Payments & Financial Data

All payments are securely processed through HDFC Bank Payment Gateway. We do not store credit/debit card numbers, CVV, or net banking credentials on our servers.

5. Data Sharing & Disclosure

• Authorized payment partners (HDFC Bank).
• Service providers (hosting, email services).
• Government or legal authorities when required by law.

We do not sell user data or share it for advertising purposes.

6. Data Security

We implement administrative, technical, and physical safeguards including encryption, access controls, and secure servers to protect user data.

7. Data Retention & Deletion

User data is retained only as long as necessary for legal, certification, and financial requirements. Users may request deletion by contacting us.

8. Google Play User Data Policy Compliance

• Data collection is limited to app functionality.
• No data is sold or misused.
• Users can request access, correction, or deletion.
• All permissions requested are relevant to app services.

9. User Rights

Users have the right to access, update, correct, or request deletion of their personal data by emailing dme1@ekalgramothan.co.in.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with a revised effective date.

11. Contact Information

This Privacy Policy applies to all versions of the Ekal Gramothan Foundation Android application published on Google Play Store.